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AI ServicesAI Website Chatbot

AI Chatbot for Small Business Websites

Most people who land on your site at midnight leave without asking the one question stopping them.

  • Answers site visitors
  • Captures enquiries
  • Hands off to your team
  • Set up in 3 days

The problem

Website traffic does not arrive during office hours. It arrives when someone has a spare five minutes, which is usually evenings and weekends. A contact form is a poor substitute for an answer at that moment.

The questions that stop a visitor are almost always small. Do you cover my area? How much is a standard job? Can you come on a Saturday? Do you work on my model? None of those need a human to answer, but all of them need answering before the visitor will fill in anything.

A contact form asks the visitor to do the work and wait. Most will not. They open the next tab instead, and you never see that they were there.

Live chat solves it only while someone is watching the widget. Outside those hours it is a contact form with extra steps.

At a glance

Service
AI Website Chatbot
Best for
Websites that get visitors outside working hours or repeat the same questions
Setup fee
$397
Monthly
$147/month
Typical setup
3 business days
Contract
None — month to month
Cancellation
Any time, no fee
AI disclosure
Customers are told they are dealing with an automated assistant
Human escalation
Yes — hands over to a person when it cannot help
Support
Email support via our support page

How it works

  1. Setup

    We read your site and write the answers to the questions your visitors actually ask, based on your services, coverage and pricing. You approve them.

  2. Configure

    We install the widget on your site, set its appearance, and decide what it captures before handing an enquiry to you.

  3. Go live

    The chatbot starts answering. Enquiries arrive by email with the full conversation attached, so you can see what was already asked.

  4. Monitor

    Monthly report on conversations and captured enquiries, plus the questions it could not answer — which is the useful list, because that is your missing content.

How an AI website chatbot handles a visitor: someone lands on the site, asks a question in the widget, the chatbot answers from your own pricing and coverage, and the enquiry is emailed to you with the full conversation.1Visitor arrives2Asks a question3Answered from yourdata4Enquiry emailed toyou
Visitor arrives → Asks a question → Answered from your data → Enquiry emailed to you

What’s included

  • Chat widget installed on your existing website
  • Answers written from your services, coverage area and pricing
  • Lead capture — name, contact details and what they need
  • Full conversation transcript emailed with each enquiry
  • Handover to your team when a visitor asks for a person
  • Out-of-hours handling, with a clear message about when you will reply
  • Appearance matched to your site colours
  • Monthly list of questions it could not answer
  • Answer updates included as your services change

What you can use it for

Do you cover my area?

Answered instantly from your coverage list instead of an enquiry you have to reply to.

What does a typical job cost?

Your published pricing, given straight away.

A visitor at 11pm

Gets an answer and leaves their details rather than closing the tab.

Booking request

Captured with preferred times and sent to you.

Existing customer with a question

Handled or passed to you, depending on the rules you set.

Built for local businesses

Home service businesses

The two questions that stop a visitor are whether you cover their postcode and what a typical job costs. Both get answered from your own coverage list and pricing instead of becoming an enquiry you have to chase.

Clinics and practices

Intake questions repeat endlessly: what you treat, whether you take a particular insurer, how to register. Answering them on the page frees the phone for the calls that need a person.

Restaurants and hospitality

Opening hours, menus, dietary questions and group bookings arrive at midnight. The chatbot answers the first three and captures the fourth.

Trades and contractors

Visitors comparing three quotes want to know your process and lead time before they fill anything in. Answering that at the moment they ask is what turns a visit into an enquiry.

Retail and local shops

Stock, sizing, delivery and returns questions come in after closing. The chatbot handles what it has been told and passes the rest to you with the conversation attached.

Pricing

AI Website Chatbot

$147/month

$397 one-off setup

  • Setup target: 3 business days
  • No contract — cancel any time
  • Script and answer updates included
  • Your data exported to you if you leave

Get started

Best value

AI Front Desk

$397/month

$997 one-off setup

Separately: $591/month plus $1,591 setup.

Ask about the bundle

No long-term contract. Cancel anytime. Monthly billing stops at the end of the period you have paid for. Setup fees cover work already done and are not refundable once setup has started. When you cancel we export your data to you and stop the service.

Who this is for

  • Local service businesses whose website gets evening and weekend traffic
  • Practices and clinics answering the same intake questions repeatedly
  • Trades that get asked about coverage area and call-out pricing
  • Any site where the contact form is the only way to ask a question

Who this is not for

  • Sites where nearly every enquiry needs a detailed quote before anything can be said
  • Businesses that cannot publish any pricing guidance at all — the chatbot has little to work with
  • Anyone wanting a bot that pushes visitors hard toward a sale; this answers questions rather than chasing
  • Websites we cannot add a script tag to — check with us first if your site is on a closed platform

Frequently asked questions

Will this work with my existing website?

In most cases yes — it installs as a small script on the page, which works on WordPress, Wix, Squarespace, Shopify and most custom sites. If your platform blocks third-party scripts we will tell you during onboarding rather than after you have paid.

What happens when a visitor asks something the chatbot does not know?

It says it does not have that answer, captures the question and the visitor's contact details, and sends both to you. It does not guess. Those unanswered questions appear in your monthly report so the gaps can be closed.

Can a visitor reach a real person?

Yes. If someone asks for a human, the conversation is captured and sent to you immediately, and the visitor is told when to expect a reply. You set what that expectation says.

Do visitors know it is an AI?

Yes. The widget identifies itself as an automated assistant. We do not present it as a named human employee.

How much does it cost?

$397 to set up and $147 per month. Setup covers writing your answers, installing the widget and testing it. The monthly fee covers the service and answer updates.

How long until it is live?

We target 3 business days from receiving your service details and site access.

Can I cancel?

Yes, any time. Month to month, no minimum term, no cancellation fee. We remove the widget script and the chatbot stops.

What happens to the conversations if I cancel?

You have already received each one by email as it happened, so you keep those. We export the stored transcripts to you on request and then remove them.

Can it take payments or bookings?

It captures booking requests and sends them to you. It does not take card payments. Writing into a specific booking system depends on that system, so ask about yours before buying.

Will it slow my website down?

The widget loads after your page content, so your page appears first and the chat loads behind it. It is a small script, not a page builder.

Can I control what it says about pricing?

Yes, and you should. You give us the pricing you are happy to publish and it will not go beyond that. If you would rather it gave ranges or asked people to enquire, we write it that way.

Do I need technical skills to manage it?

No. Answer changes come to us and we make them. You do not edit anything yourself unless you want to.

Next step

AI Website Chatbot costs $397 to set up and $147 per month, with no contract. If you want to see it working before deciding, book a demo and we will walk through it.