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AI ServicesAI Lead Follow-Up System

AI Lead Follow-Up Automation

The enquiry that came in on Thursday is still sitting there, and they have booked someone else.

  • Replies in minutes
  • Follows up on schedule
  • Every enquiry logged
  • Stops when they reply

The problem

Most enquiries are not lost to a competitor being better. They are lost to a competitor replying first. The person who gets back within the hour has an advantage that no amount of quality overcomes two days later.

Following up is worse. The first reply gets sent, nobody responds, and that is where it ends — not because the lead is dead but because chasing it is nobody's job and there is no list to work from.

Enquiries also arrive in too many places. The website form, the phone, the Google profile, an email, a message on social. Without one place to see them, some are never even noticed, let alone chased.

The work is not complicated. It is relentless, and it has to happen when you are doing something else.

At a glance

Service
AI Lead Follow-Up System
Best for
Businesses where enquiries arrive and nobody gets back to them the same day
Setup fee
$697
Monthly
$247/month
Typical setup
7 business days
Contract
None — month to month
Cancellation
Any time, no fee
AI disclosure
Customers are told they are dealing with an automated assistant
Human escalation
Yes — hands over to a person when it cannot help
Support
Email support via our support page

How it works

  1. Setup

    We map where your enquiries arrive and what you want said first. You approve the message sequence and the timing before anything sends.

  2. Configure

    We set the follow-up schedule, how many attempts, and when a lead is passed to you rather than chased further.

  3. Go live

    New enquiries get an immediate reply and enter the sequence. Anyone who responds drops out and comes to you.

  4. Monitor

    Monthly report on enquiries received, replies, and where in the sequence people respond — which tells you whether the timing is right.

How AI lead follow-up works: an enquiry arrives from your website or email, an immediate first reply goes out, a follow-up sequence runs on your schedule, and the moment someone replies they drop out and come to you.1Enquiry arrives2Immediate reply3Sequence runs4They reply, you takeover
Enquiry arrives → Immediate reply → Sequence runs → They reply, you take over

What’s included

  • Immediate first reply to new enquiries
  • A follow-up sequence you approve, on timing you set
  • Automatic stop the moment someone replies
  • One place showing every enquiry and its status
  • Enquiries pulled from your website forms and email
  • Handover to you when a lead responds or the sequence ends
  • Reminders for leads that need a human decision
  • Monthly report on volume, responses and where people drop out

What you can use it for

A form submitted at 10pm

Gets a reply immediately rather than the following morning.

A quote request with no reply

Followed up on your schedule instead of being forgotten.

Someone who went quiet

Chased the agreed number of times, then closed out cleanly.

An enquiry that replies

Drops out of the sequence and comes straight to you.

Enquiries arriving in four places

Collected into one list you can actually work from.

Built for local businesses

Contractors and trades

Quote requests go cold in days. The first reply goes out in minutes and the sequence keeps the conversation alive without anyone remembering to send it.

Real estate

Enquiries arrive across portals, the website and email at once. Collecting them into one list is often worth more than the follow-up itself.

Clinics and practices

People enquire, then hesitate. A short, non-pushy sequence catches the ones who meant to book and got distracted.

Professional services

A prospect contacting four firms picks whoever replies first and sounds organised. That is a process problem, not a sales one.

Equipment and B2B sales

Longer cycles mean more chances to lose someone to silence. The sequence keeps contact without burning goodwill.

Pricing

AI Lead Follow-Up System

$247/month

$697 one-off setup

  • Setup target: 7 business days
  • No contract — cancel any time
  • Script and answer updates included
  • Your data exported to you if you leave

Get started

Best value

AI Front Desk

$397/month

$997 one-off setup

Separately: $591/month plus $1,591 setup.

Ask about the bundle

No long-term contract. Cancel anytime. Monthly billing stops at the end of the period you have paid for. Setup fees cover work already done and are not refundable once setup has started. When you cancel we export your data to you and stop the service.

Who this is for

  • Trades and contractors quoting regularly
  • Businesses where enquiries arrive faster than anyone can reply
  • Anyone whose leads come through several channels at once
  • Businesses that know they are losing work to slow replies

Who this is not for

  • Businesses whose first contact must legally come from a licensed individual
  • Anyone wanting aggressive chasing — we set sensible limits and will not send daily messages for a fortnight
  • Businesses that cannot say anything useful before a site visit; the first reply has little to work with
  • Sources we cannot connect to — tell us where your enquiries arrive before you buy

Frequently asked questions

How quickly does the first reply go out?

Within minutes of the enquiry arriving. That immediate reply is most of the value — it confirms you exist, you received it, and when you will be in touch properly.

What does the follow-up actually say?

What you approve. We draft the sequence during onboarding and you sign it off before anything sends. It is written to sound like your business following up, not an automated system.

What happens when someone replies?

They drop out of the sequence immediately and come to you. Nobody continues receiving follow-ups after responding — that is the fastest way to annoy a lead you just won.

How many times will it follow up?

You decide. We usually suggest three to four over a week or two. We will not run sequences that chase daily, because that costs more goodwill than it recovers.

Where do the enquiries come from?

Your website forms and email to start with. Other sources depend on whether we can connect to them — tell us where yours arrive and we will confirm before you buy rather than after.

What does it cost?

$697 to set up and $247 per month. Setup is the largest of our AI services because it involves mapping your enquiry sources and writing a sequence specific to your business.

How long does setup take?

We target 7 business days. Connecting your enquiry sources and getting the sequence right takes longer than our other services.

Do people know the follow-up is automated?

The messages are sent on your behalf and identify the business. We do not claim a named person typed each one. When someone replies, a real person takes over.

Is there a contract?

No. Month to month, cancel any time, no minimum term.

What happens to my leads if I cancel?

We export your full enquiry list and history to you, then stop. The leads are yours. Sequences stop sending immediately on cancellation.

Will this spam people?

No, and that is a design decision. Limited attempts, sensible gaps, and an immediate stop on reply. Messaging rules including the TCPA apply to automated outreach, particularly text messages — we configure sending to respect consent and opt-outs, and you should confirm your own obligations with counsel if you are unsure.

Can it work alongside my existing CRM?

Sometimes. It depends entirely on the system. Ask us about yours specifically — we would rather tell you it will not connect than sell you something that does not fit.

Next step

AI Lead Follow-Up System costs $697 to set up and $247 per month, with no contract. If you want to see it working before deciding, book a demo and we will walk through it.