AI ServicesAI Review Response
The reviews sitting unanswered since March are doing more damage than the bad one.
Replying to reviews is a small task that never reaches the top of the list. Each one takes five minutes of thought, arrives at random, and produces nothing you can point at afterwards. So they accumulate.
A profile of unanswered reviews tells a visitor something. Not that the business is bad — that nobody is paying attention. The negative review with no reply beneath it is read as agreement.
Negative reviews are worse, because those are the ones where the reply matters most and the reluctance is highest. Writing a calm response to something unfair is genuinely hard, and easy to put off indefinitely.
The result is that the reviews doing the most damage are the ones most likely to stay unanswered.
You tell us your tone, what you can and cannot say about a complaint, and where to escalate. We connect to the review profiles you want covered.
We set the approval flow — which replies you see before posting and which can go out automatically. Most businesses approve everything at first.
New reviews get a drafted reply. You approve, edit or reject it. Approved replies post to the platform.
Monthly summary of review volume, ratings and response times, plus themes appearing repeatedly in what customers write.
Gets a short, specific thank-you rather than the same sentence as everyone else.
Answered in a way that references what they actually said.
Drafted carefully, escalated to you, never posted without your approval.
Flagged to you with the draft, so you can correct the record rather than accept it.
Worked through in the first month.
Review volume is highest where service is fastest, and a run of unanswered reviews reads as nobody minding the room. Replies go out while the visit is still recent.
Replies have to acknowledge an experience without confirming anyone was a patient. Every draft is written to that line and comes to you before it posts.
Your Google profile is often the whole shopfront. A reply under each review is the difference between a profile that looks tended and one that looks abandoned.
Reviews here are personal, and a generic thank-you reads worse than none. Drafts reference what the reviewer actually wrote.
Reviews arrive across several profiles faster than one person can track. Monitoring covers each location and reports on them separately.
$97/month
No setup fee
No long-term contract. Cancel anytime. Monthly billing stops at the end of the period you have paid for. Setup fees cover work already done and are not refundable once setup has started. When you cancel we export your data to you and stop the service.
Only if you choose that. By default every draft comes to you for approval and nothing posts until you say so. Most businesses keep approval on for negative reviews permanently, even after letting positive ones go automatically.
Google, Yelp and Trustpilot. If your reviews are on a platform outside those, ask before buying — we will tell you honestly whether we can cover it.
It is escalated to you before anything is drafted publicly. We write a reply that acknowledges the issue and moves the conversation off the public profile, without admitting things you have not agreed to admit. You approve it before it posts.
No. Removal is entirely the platform's decision and depends on whether the review breaks their rules. Anyone promising removal is either misleading you or planning something that risks your profile. What we do is make sure a reply sits beneath it.
$97 per month with no setup fee. Clearing your existing backlog is included in the first month.
They reference what the reviewer actually wrote. Where a review has no text, the reply is short rather than padded out — a two-line thank-you reads better than a paragraph about nothing.
Yes, to post replies. We request the minimum access level that allows responding. You can remove that access at any time and it takes effect immediately.
No. Month to month, cancel any time.
Replies already posted stay — they are yours and they belong on your profile. We stop monitoring and you remove our access. Nothing is deleted.
We target a draft within one business day of a review appearing. How fast it posts after that depends on how quickly you approve it.
Yes, and you should when it matters. Edit it, approve it, and it posts as you wrote it.
Google says responding to reviews is good practice and that reviews factor into local ranking. Nobody outside Google can quantify the effect, and we are not going to invent a number. The clearer benefit is what a prospective customer sees when they read your profile.
AI Review Response costs nothing to set up and $97 per month, with no contract. If you want to see it working before deciding, book a demo and we will walk through it.
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