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AI ServicesAI Voice Receptionist

AI Receptionist for Small Business

Your phone gets answered at 9pm, on Sunday, and while you are already on another call.

  • Answers 24/7
  • Books appointments
  • Transfers to your team
  • Keeps your number

The problem

A missed call is not a message waiting for you. In most trades the caller has already dialled the next business on the list before your voicemail finishes playing. The enquiry is gone and you never learn it existed.

The calls you miss are rarely the ones you could afford to. They arrive while you are under a sink, mid-appointment, driving between jobs, or at 7pm when someone has finally sat down to sort out the thing that has been bothering them for a week.

Hiring for this is awkward. A part-time receptionist covers the hours you pay for and none of the others, and the quiet stretches cost the same as the busy ones. An answering service takes a message but cannot look at your diary or tell a caller what you charge.

So most small businesses do neither, and the phone keeps ringing out.

At a glance

Service
AI Voice Receptionist
Best for
Businesses that lose calls while working, after hours, or during busy periods
Setup fee
$497
Monthly
$197/month
Typical setup
5 business days
Contract
None — month to month
Cancellation
Any time, no fee
AI disclosure
Customers are told they are dealing with an automated assistant
Human escalation
Yes — hands over to a person when it cannot help
Support
Email support via our support page

How it works

  1. Setup

    You tell us your services, hours, pricing and the questions you get asked most. We build the call script and you approve it before anything goes live.

  2. Configure

    We connect the assistant to your existing business number, set which calls transfer to you and which get handled, and decide what happens out of hours.

  3. Go live

    Calls start being answered. Every one is logged with a summary, the caller details, and what they wanted.

  4. Monitor

    You get a monthly report of call volume and outcomes. Script changes are included — if the assistant is getting something wrong, we fix the script.

How an AI receptionist handles a business call: the call arrives, the assistant answers and identifies itself, it captures the caller's request and details, then either books the appointment or transfers the call to your team.1Call arrives2Assistant answers3Request captured4Booked ortransferred
Call arrives → Assistant answers → Request captured → Booked or transferred

What’s included

  • Call answering during business hours and after hours
  • Appointment requests captured with name, number and preferred time
  • Answers to your common questions — hours, location, pricing, services
  • Live transfer to your mobile or office line on the rules you set
  • Written summary of every call, sent by email
  • Voicemail capture when a caller would rather leave a message
  • Your existing business number kept — callers dial what they already have
  • Script updates whenever your services or prices change

What you can use it for

A new customer calls at 8pm

The assistant answers, takes the job details and their number, and books them into the next open slot.

You are already on a call

The second caller is answered rather than dropped to voicemail.

Someone asks what you charge

They get your actual published pricing rather than a promise that someone will call back.

A caller needs you specifically

The call transfers straight to your line on the rules you set.

A supplier calls about an order

The assistant takes the message with the details you asked it to capture.

Built for local businesses

Dental and medical practices

New-patient calls arrive during appointments, when nobody is free to take them. The assistant captures the enquiry, the reason for the visit and preferred times, and flags anything clinical for a person rather than answering it.

Plumbers, HVAC and electricians

Emergency calls do not respect working hours. Urgent jobs transfer straight to your phone on the rules you set; everything else is captured with the address and the problem so you can triage in the morning.

Salons, barbers and studios

Every call during a treatment is a booking you cannot take. The assistant handles availability questions and captures the appointment request without interrupting the client in your chair.

Law firms and professional services

Prospective clients ring several firms in an afternoon. Answering first matters more than answering perfectly, and the assistant takes the matter type and contact details without giving anything that could be read as advice.

Auto repair and workshops

Callers want a price and a date. Both come from your own published information, and the vehicle details are captured so the quote is ready when you call back.

Pricing

AI Voice Receptionist

$197/month

$497 one-off setup

  • Setup target: 5 business days
  • No contract — cancel any time
  • Script and answer updates included
  • Your data exported to you if you leave

Get started

Best value

AI Front Desk

$397/month

$997 one-off setup

Separately: $591/month plus $1,591 setup.

Ask about the bundle

No long-term contract. Cancel anytime. Monthly billing stops at the end of the period you have paid for. Setup fees cover work already done and are not refundable once setup has started. When you cancel we export your data to you and stop the service.

Who this is for

  • Trades and home services taking bookings by phone
  • Clinics and practices handling appointment requests
  • Salons, garages and repair shops with a busy front desk
  • Any business where the phone rings while the work is being done

Who this is not for

  • Businesses where every call is a long, unpredictable technical conversation that cannot be scripted
  • Regulated conversations that must be handled by a licensed person from the first word
  • Businesses that would rather a caller reached voicemail than an AI assistant
  • Anyone needing the assistant to operate inside a phone system we have not connected to — ask before you buy

Frequently asked questions

Can I keep my existing business phone number?

Yes, in most setups. Your number stays the one customers dial and calls are routed to the assistant. During onboarding we check your current phone provider and confirm the routing before anything changes. If your setup cannot be routed, we tell you before you pay.

What happens if the AI cannot answer a customer's question?

It stops guessing. The assistant says it will have someone follow up, takes the caller's details and the question, and sends it to you. You can also set questions that always transfer to a person immediately.

Can the AI transfer a call to my team?

Yes. You set the rules — by topic, by time of day, or by the caller asking for a person. The call transfers to the number you choose.

Do callers know they are speaking to an AI?

Yes. The assistant identifies itself as an automated assistant at the start of the call. We do not run scripts that pretend to be a human employee.

How long does setup take?

We target 5 business days from receiving your service details, hours and pricing. Most of that time is script writing and your review — the technical connection is quick.

What does it cost?

$497 to set up and $197 per month. The setup covers script writing, phone routing and testing. The monthly fee covers the service, call handling and script changes.

Is there a contract?

No. It is month to month and you can cancel any time. There is no minimum term and no cancellation fee.

What happens when I cancel?

Call routing reverts to your own number and the assistant stops answering. You keep your call logs — we export them to you on request. Your number is yours throughout; we never take ownership of it.

Can it book appointments directly into my calendar?

It captures appointment requests with the caller's preferred times and sends them to you. Writing directly into a specific calendar system depends on that system — ask us about yours before you buy rather than assuming it works.

Do I need any technical skills?

No. You provide your service details, hours and pricing. We do the setup and testing.

What happens to call recordings and caller data?

Call summaries and caller details are stored so you can see what was said. Recording rules differ by state and some require all-party consent, so we configure recording to match where you operate. If you are unsure of your obligations, check with your own counsel — we cannot give legal advice.

Can I change the script after it goes live?

Yes, and it is included. When your prices, hours or services change, send us the update and we revise the script.

Next step

AI Voice Receptionist costs $497 to set up and $197 per month, with no contract. If you want to see it working before deciding, book a demo and we will walk through it.